24/7 Support
Expert VPS SupportWhen You Need It
Get help from our expert support team 24/7. From technical issues to general questions, we're here to ensure your VPS runs smoothly.
Get Help Your Way
Choose the support method that works best for you
Live Chat
Instant help from our support team
24/7
Response time: < 2 minutes
Phone Support
Direct phone support for urgent issues
24/7
Response time: Immediate
Knowledge Base
Self-service documentation and guides
Always Available
Response time: Instant
Support Levels
Choose the level of support that matches your needs
Basic Support
Included with all VPS plans
Included
- 24/7 Technical Support
- Email & Live Chat
- Knowledge Base Access
- Community Forums
Most Popular
Premium Support
Priority support with faster response
NPR 2,000/month
- Priority Queue
- Phone Support
- Advanced Troubleshooting
- Performance Optimization
- Security Guidance
Managed Services
Full server management
NPR 5,000/month
- Complete Server Management
- Software Updates
- Security Monitoring
- Backup Management
- 24/7 Monitoring
- Dedicated Account Manager
Frequently Asked Questions
Quick answers to common VPS hosting questions
System Status
All systems operational
VPS InfrastructureOperational
Customer PortalOperational
Support SystemsOperational
Service Level Agreement
Our commitment to you
Uptime Guarantee99.9%
Support Response< 2 hours
Network Availability99.9%